Terms & Conditions
Terms and Conditions – Frealthy (Fresh + Healthy Vegetables Delivery)
1. Order Timings:
All orders must be placed before 10:00 PM to ensure next-day delivery.
2. Delivery Schedule:
Orders will be delivered the next day by 8:30 AM. We aim to deliver fresh produce early in the morning for your convenience.
3. Delivery Area:
We currently serve specific areas only. Please check service availability in your location before ordering.
4. Order Modifications & Cancellations:
Orders cannot be modified or canceled after 10:00 PM on the day of order placement.
5. Product Availability:
All products are subject to availability. In case of any shortage or quality issues, we reserve the right to substitute or cancel the item with prior notice.
6. Pricing & Payment:
All prices are subject to change without prior notice. Payment must be made online or in cash at the time of delivery (if applicable).
7. Returns & Refunds:
We accept returns only if vegetables are not fresh.
Refund will be initiated once we verify the freshness
8. Customer Responsibility:
Please ensure someone is available to receive the order at the delivery address. Undelivered orders due to customer unavailability may not be reattempted.
9. Contact & Support:
For support, queries, or complaints, contact us via WhatsApp or our app support section.
+91-8487800806
10. Changes to Terms:
We reserve the right to update these terms at any time. Please review regularly.